Call us now: 0121 3552363

or click here to send us an e-mail

£ 0.00

( 0 ) items

Winsor & Newton Derwent Pro Arte Daler Rowney Airfix Faber Royal & Langnickel

Terms and Conditions

OUR GUARANTEE TO YOU

We want you to be a 100 per cent satisfied customer. If, for any reason, you are unhappy with your purchase, you can reject it without explanation. You have seven working days beginning one day after your goods arrive to notify us of your intention to return the goods. Please return them to us together with a copy of your receipt. We will then arrange for a refund of the full purchase price within 28 days. To make a return, package the goods securely and send to the address below. Please include your full details including name and address and a copy of the original invoice. We recommend that you return goods by recorded delivery. Please note that you will be responsible for the costs involved in returning  items to us, if the goods are found to be faulty or not as ordered we will refund your postage in full.

The address for returning is:

Vesey Gallery
The Big Green Barn
48/50 Chester Road,
Sutton Coldfield,
Birmingham.
B73 6DA.

ORDER CANCELLATIONS

Orders for products displayed on this website can be cancelled prior to despatch. Please contact us by e-mail sales@veseygallery.co.uk, or by telephone 0121 355 2363 or fax 0870 6082811. You also have the right to cancel an order without explanation within seven working days, beginning the day after receipt of the goods. You can do this by writing to us at the address below or by email. We will then ensure you receive a refund of the full purchase price within 28 days. To make a return of cancelled items, package the products securely and send to the address below. Please include your full details including name and address and a copy of the original invoice. We recommends that you return goods by recorded delivery. Please note that you will be responsible for the costs involved in returning  items to us.

Vesey Gallery
48/50 Chester Road,
Sutton Coldfield,
Birminham.
B73 6DA.

AVAILABILITY OF STOCK DISPLAYED

We aim to have all advertised products available for immediate despatch. However, if a product is not immediately available, we will contact you to make alternative arrangements. In the event of a large order where not all  items are available, we will despatch the available goods with the balance following, usually within a few days. If the delayed delivery date is not acceptable, you will have the right to cancel your order.

OUR PRICES

We will immediately update its website (www.veseygallery.co.uk  and advertisements in the event of any price changes. If this is not possible, We will honour the displayed price. If this cannot be done, we will contact you and you will have the option either to proceed with your order or cancel it.

OTHER TERMS AND CONDITIONS

All  goods remain the property of Vesey Gallery until they are paid for in full. Until the goods are paid for in full, a customer may not sell or transfer the  goods to any other party.

We will aim to despatch goods within 24 hours by second-class mail. Delivery should be made to you within seven days. .

If goods are found to be damaged on delivery or there is a discrepancy between the number of items ordered and delivered, please contact us within 10 working days of receipt of the goods.

Goods supplied by us are warranted against failure due to design faults, material or workmanship for a period of six months from the date of purchase. This warranty is limited to the replacement of the faulty goods or refund of the full purchase price. We cannot accept responsibility for any damage caused by incorrect installation, handling, misuse in any way, or the use of goods under adverse circumstances.

The contract of sale, whether verbal or written, shall be governed by English Law. All orders are accepted on the basis of Vesey Arts and Crafts terms and conditions. By placing an order with us , you agree to accept all such terms and conditions.

None of these terms and conditions affect your statutory rights as a consumer.

.